Order terms and conditions

Shipping Policy

In our online store, shipping costs are calculated based on the shipping address and the weight of the items. This means that the shipping price is precisely determined at the time of purchase, ensuring that you only pay what is necessary according to your location and the total weight of your order.

Additionally, when available, we offer the option to pick up your order at a pickup point. This option will be presented during the purchase process if applicable to your location.

Delivery Times

During the purchase process, all available carriers for your address will be presented along with approximate delivery times, understood to be business days. Therefore, you will have the option to choose the shipping company, with each one indicating its price and estimated delivery time.

Important Notice for International Shipments

For shipments to countries outside the European Union, customs fees may be incurred according to the regulations of each country. These costs are the responsibility of the buyer.

If you have any questions or need more information, please do not hesitate to contact us. We are here to help.